Said at the front desk. Known at every property.
For hotels and hospitality groups. Guests tell reservations, the front desk and the concierge what makes a stay right. SayTrip keeps it for every property, every shift and every system.
“It's our tenth anniversary in May. We'd love something a bit special this time.”
Offer the suite upgrade before arrival.
Reservations call · Apr
Your PMS holds what someone typed.
The guest is in what they said.
SayTrip started in a family hotel at Faaker See. The story →
Mr & Mrs Ahmed4 fields
- Dates
- 12–15 May, two nights
- Rate
- Flexible, breakfast included
- Room
- Double, garden side
- Loyalty
- Member since 2019
What the group hears once.
The Ahmeds asked for a late check-out at Property A. When they book Property B, it’s offered before they ask.
Property A · March
Asked for a late check-out
Front desk · Property AProperty B · MayToday
Offer the late check-out at Property B.
They said it at Property A, in March.
The upgrade they already asked for.
Ask across every property.
Why do guests ask for a late check-out?
- An evening flight home64
- A slow last morning31
- Afternoon meetings in town22
- A wedding the night before17
Sample customer base